Management Tool Org Management (Admin)

Management Tool | Logging In

To access the Org Management first login into the Management Tool via the RemoteSpark Portal linked below, using an Admin account.

RemoteSpark Portal 

An article on how to login into the Management Tool can be found here:

Login to Management Tool

Management Tool | Org Management

Selecting Org Management on the left hand side shows three options. 

Org Management | All Users

When selecting All Users the admin will be presented with a page showing all current accounts within the organization with options to filter. The admin is able to confirm the user's account type (Kognitiv Spark or Microsoft) and whether it is active, if the Email is Confirmed, and whether or not they have permission to manage the Org Library.   

The admin is able to select a couple options on each user.

• View Contacts: When selecting View Contacts a window will appear with two lists of users. These lists are an excellent way to manage which users are connected to each other, and a simple way for new users to quickly get connected with multiple contacts.
  • The first list is the current contacts, when selecting a checkbox on the left next to a contact a button will appear at the bottom of the window titled Disconnect Members. This will remove the two users from each others contacts list.
  • The second list shows all other contacts within the organization that the user is not connected too. When selecting the checkbox on the left next to a contact a button will appear at the bottom titled Connect Members. This will connect the two users in their respective contacts list.

• Edit: When clicking on the green edit square next to a contact, a window will appear. This window displays useful information such as the User ID, the Email Address and the Handle, which the Admin is able to change if they so choose to. The checkbox options consists of: 
  • Active Unchecking this box will disable the user. 
  • Email Confirmed Passes the validation key process which is useful when creating users with custom emails.
  • Org Library Manager Whether or not the user can edit the organization library.  

Lastly the last two options are Set Password and Reset Password. Set is especially useful when the admin creates custom users, they are able to make easy to remember passwords instead of the automatically generated complicated ones. Reset is useful when the user is using an active real email address and forgets their password. Selecting this will send a reset password to the email.

Org Management | Add User

When selecting Add User the admin will be presented with a page with a quick form. Here the admin can create RemoteSpark accounts for the organization. These accounts consist of a User Name, Email and a toggle option for if the user will have access to manage the org library.

Once the information has been inputted, select Create Account and a pop-up will appear. A long password will be generated for the new account, to view this password select View Secrets, or select Send Password if the email used to create the account was an active email. If the email is not active, and the admin wishes to make a simpler password, simply select the close option in the top right. 

A guide on how to change passwords can be found in the above sections Org Management | All Users.
 

Org Management | Usage Report

When selecting Usage Report the admin will be presented with a page with multiple options and filters. Here the admin can check on the full usage on the organization sorting by date, users, instances and calls made.