Video Call | Sharing Content

Photo Capture

• Click Take Photo
• The photo capture function can also be triggered by the voice command "Take Photo" on the various remote user's devices.

Photo Uploading

Note: photos must be in JPG/JPEG format.

Note: the photo’s size when it is downloaded to the remote user's device is dependent on the image’s resolution. Higher resolution images will appear larger on the remote user's device.

Drag and Drop Upload

1. Find and select the photo you want to share.
2. Click and drag the file to the item portal in the RemoteSpark call window.
3. Drop the file when Upload is shown on the file icon.
   
4. The photo will then upload to the RemoteSpark Server and proceed to download to the remote user's device.

Uploading Photos through Upload button  

1. Click Files.
2. Click Upload.
   
3. Find and select the file you want to share.
4. Click Open.
   • The file will then upload to the RemoteSpark server and proceed to download to the remote user's device.

Photo Annotation

1. If you have taken a photo on the PC, you will automatically enter annotation mode. You can also click on any photo’s thumbnail to edit it.
   
2. To annotate the image, click anywhere (with mouse-click, or stylus/finger touch on a touchscreen) on the remote image screen.
   
3. To erase all annotations, click ‘Clear Ink’
   
4. To return to the video feed, click Video
   
5. To save the image to your PC, click Save
   

3D Model Sharing

Tip: to learn about the 3D file formats that are accepted in RemoteSpark, please see here.
IMPORTANT: Following 3D information is only if the remote user is using a HoloLens. 

Drag and Drop 3D Models

1. Find and select the photo you want to share.
2. Click and drag the file to the item portal in the RemoteSpark call window.
3. Drop the file when Upload is shown on the file icon.
   
4. The photo will then upload to the RemoteSpark Server and proceed to download to the remote user's device.

Uploading 3D Models

1. Click Files.
2. Click Upload.
   
3. Find and select the file you want to share.
4. Click Open.
   • The file will then upload to the RemoteSpark server and proceed to download to the remote user's device.

Share a 3D model from your Library

1. Click Files.
2. Click Library.
   
3. Select from the dropdown which Library to use: Standard, Personal or Organization.
4. Click on the item you wish to share from the Library.
5. The hologram will then proceed to download to remote user's device. 

Share Documents

Note: RemoteSpark supports the following document file extensions: .pdf

Only the first 8 pages of a document are rendered in RemoteSpark, and documents cannot be edited or altered once they are added to a video call.

Tip: Depending on network speeds (which can affect file upload and transfer) you may wish to limit the file size that is shared.

Drag and Drop Files

1. Find and select the photo you want to share.
2. Click and drag the file to the item portal in the RemoteSpark call window.
3. Drop the file when Upload is shown on the file icon.
   
4. The file will then upload to the RemoteSpark Server and proceed to download to the remote user's device.

Uploading Files

1. Click Files.
2. Click Upload.
   
3. Find and select the file you want to share.
4. Click Open.
   • The file will then upload to the RemoteSpark server and proceed to download to the remote user's device.

Share a File From Your Library 

Note: to learn how to add a file to your Personal Library in advance of a video call, see here.

1. Click Files.
2. Click Library.
   
3. Select from the dropdown which Library to use: Standard, Personal or Organization.
4. Click on the item you wish to share from the Library.
5. The file will then proceed to download to the remote user's device .